Steamboat Doctor Builds Trust with Adolescent Patients

On a crisp morning in Steamboat Springs, the sun rises over the Yampa River, casting a warm glow over the town. As locals begin their daily routines, some may be preparing for a visit to the doctor's office, a place where trust and rapport are essential, especially for adolescent patients navigating the challenges of growing up. Dr. Maggie Kuusinen, a pediatrician and internal medicine physician at UCHealth Primary Care Clinic, understands the significance of building strong relationships with her young patients.

"It's such a huge time of change as adolescents are moving toward adulthood and different activities," Kuusinen said. This period of transition can be overwhelming, with hormone changes, new social influences, and the pressure of social media. Kuusinen acknowledges that parents often struggle to find the right balance between giving their children independence and providing guidance. "For parents, it's hard as well because they need to give adolescents space for independence while they navigate different things," she added.

As a doctor who cares for patients of all ages, Kuusinen focuses on creating a safe and confidential space for her adolescent patients to discuss their concerns and questions. She recognizes that this age group is particularly vulnerable to misinformation and unreliable health trends on social media. "The amount of misinformation on social media and from their peers is pretty profound," Kuusinen said. By offering honest and accurate information, she aims to be a trusted adult that her patients feel comfortable turning to.

During annual well-child visits, Kuusinen reviews age-appropriate topics with her patients and then asks parents to leave the room, allowing for private and confidential discussions. This approach helps patients feel more at ease when addressing sensitive topics, such as body autonomy, mental health, and relationships. "When we meet with our adolescent patients, we have some time alone to talk confidentially about sensitive topics," Kuusinen explained. "This helps the patient learn about body autonomy, encourages them to take an active role in their own health care, and ensures they can access important treatment and medications that they may not feel comfortable asking for in front of a parent."

The conversations between Kuusinen and her teen patients can cover a range of topics, from home life and education to after-school activities and substance use. By listening attentively and providing guidance, Kuusinen helps her patients develop a sense of autonomy and responsibility for their own health. As she works with her patients, Kuusinen is mindful of the importance of confidentiality, only breaking confidentiality if she is concerned about the patient's safety or well-being.

In a town like Steamboat Springs, where community and relationships are valued, Kuusinen's approach to building trust with her adolescent patients is particularly significant. By creating trust and open communication, she helps her patients navigate the challenges of adolescence and sets them on a path toward healthy and informed decision-making. As Kuusinen looks to the future, she remains committed to providing a supportive and non-judgmental space for her patients to grow and thrive. "Together, we will find accurate answers to their questions without embarrassment or shame," she said.